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Are you looking for an exciting career opportunity in a growth-oriented, collaborative environment? Work in a team environment with colleagues who are committed to providing outstanding member service! If you're passionate about serving your community in order to make a difference for as many people as possible, one of our open seats may be just right for you!

Check out the current job openings in MICHIGAN, MISSOURI, and ALABAMA and get in touch if you’d like to join our team:

 

MICHIGAN

LENDING MANAGER

(full-time)

Service 1 FCU is seeking an experienced, knowledgeable and motivated Lending Manager. The successful candidate will manage and lead a team of 5 to 10 individuals and will be responsible for the management of all loan and collection functions. 

Essential functions include:

  • Manage daily lending department operations, overseeing work flow and productivity of the lending team, centralized underwriting practices and overall branch loan performance
  • Responsible for overall loan portfolio quality, underwriting and performance
  • Maintain up-to-date knowledge of collection processes including charge-offs, repossessions, bankruptcy, foreclosure, garnishments and small claims
  • Manage collection recovery process and assist with repayment and credit solutions
  • Assist in the development, implementation, and monitoring of lending, collection policies and procedures in accordance with Service 1 FCU goals and strategies
  • Perform other duties as needed
Education and Experience Requirements:

 

  • A minimum of 5 years of lending and collection experience
  • A minimum of 3 years of supervisory experience (preferred)
  • Bachelor’s degree in business, finance or related field (preferred) and/or extensive on-the-job training and experience
Required Skills:
  • Strong analytical and problem-solving skills
  • Ability and desire to lead others and promote a positive, cooperative work environment
  • Ability to make independent decisions
  • Demonstrate a proactive and goal-driven mindset
  • Ability to represent Service 1 Federal Credit Union in a professional manner
  • Excellent verbal and written communication skills
TO APPLY:

Service 1 Federal Credit Union provides a comprehensive benefit package. Wages commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.

 

MEMBER SERVICE REPRESENTATIVE/TELLER

(part-time)

Service 1 Federal Credit Union is seeking a friendly, detail-oriented and professional Member Service Representative (part-time). Applicants should exude a positive, courteous and professional attitude. Essential functions include:

Essential functions include:

  • Perform routine member transactions, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders
  • Greet members and assist callers
  • Assist members in opening new accounts and perform the necessary account maintenance
  • Assist members with questions and account inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.
  • Other duties as assigned
Education and Experience Requirements:
  • High school diploma
  • Experience in financial institutions preferred but not required
Required Skills:
  • Ability to represent Service 1 FCU in a professional manner
  • Flexibility in work assignments
  • Ability to analyze and research information
  • Attention to detail
  • Knowledge of credit union products and services
  • Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are musts
TO APPLY:

Wages commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.

 

RECEPTIONIST/MEMBER SERVICE REPRESENTATIVE

(full-time)

Service 1 Federal Credit Union is seeking an organized, detail-oriented and friendly Receptionist (full-time). Applicants should exude a positive, courteous and professional attitude. Essential functions include:

Essential functions include:

  • Greet members and visitors
  • Provide exceptional member service in person and via phone
  • Utilize a multi-line phone system to ensure calls are answered timely and professionally
  • Educate members on Service 1 FCU products and services
  • Provide administrative and general clerical support to various departments
  • Function as a Member Service Representative as needed
  • Other duties as assigned
Education and Experience Requirements:
  • High school diploma
  • Experience in financial institutions preferred but not required
Required Skills:
  • Ability to represent Service 1 FCU in a professional manner
  • Ability to analyze and research information to determine a solution
  • Attention to detail
  • Ability to work with a sense of urgency
  • Flexibility in work assignments
  • Ability to work with a high degree of confidentiality
  • Excellent verbal and written communication skills
  • Thorough knowledge of Service 1 FCU policies and procedures
  • Knowledge of Service 1 FCU products and services
TO APPLY:

Service 1 Federal Credit Union provides a comprehensive benefit package. Wages commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.

 

MISSOURI - Neosho

MEMBER SERVICE REPRESENTATIVE/TELLER

(part-time)

Service 1 Federal Credit Union is seeking a friendly, detail oriented and professional Member Service Representative (part-time). Applicants should exude a positive, courteous and professional attitude. Essential functions include:

Essential functions include:

  • Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders
  • Greet members and answer phones
  • Assist members in opening new accounts and perform necessary file maintenance
  • Assist members with questions and account inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.
  • Other duties as assigned
Education and Experience Requirements:

 

  • High school diploma
  • Experience in financial institutions preferred but not required
Required Skills:
  • Ability to represent Service 1 FCU in a professional manner
  • Ability to analyze and research information
  • Attention to detail
  • Excellent verbal and written communication skills
  • Knowledge of Service 1 FCU products and services
  • Flexibility in work assignments
TO APPLY:

Wages commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.

 

MEMBER SERVICE REPRESENTATIVE/TELLER

(full-time)

Service 1 Federal Credit Union is seeking a friendly, detail oriented and professional Member Service Representative (full-time). Applicants should exude a positive, courteous and professional attitude. Essential functions include:

Essential functions include:

  • Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders
  • Greet members and answer phones
  • Assist members in opening new accounts and perform necessary file maintenance
  • Assist members with questions and account inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.
  • Other duties as assigned
Education and Experience Requirements:

 

  • High school diploma
  • Experience in financial institutions preferred but not required
Required Skills:
  • Ability to represent Service 1 FCU in a professional manner
  • Ability to analyze and research information
  • Attention to detail
  • Excellent verbal and written communication skills
  • Knowledge of Service 1 FCU products and services
  • Flexibility in work assignments
TO APPLY:

Service 1 FCU provides a comprehensive benefit package. Wages commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.

 

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