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FULL-TIME Branch Service Leader

Position Summary:

Do you enjoy working in a team environment with colleagues who are committed to providing outstanding service? Are you passionate about serving your community in order to make a difference for as many people as possible? If you answered yes to both of these questions, Service 1 Federal Credit Union may have an opportunity for you!

Service 1 Federal Credit Union is seeking a motivated, experienced, and knowledgeable Branch Service Leader. Applicants should possess a dynamic leadership style, positive attitude, and strong communication skills. Essential functions include:

  • Direct all aspects of the branch operation to ensure effective and efficient operations
  • Act as a lender with an assigned level of lending authority
  • Provide member service solutions including opening new memberships, products, and services
  • Facilitate member and community relations and promote business growth
  • Maintain a well-trained, highly motivated team by mentoring and coaching to support and develop team members
  • Perform other duties as needed

Experience Requirements:

  • Minimum of 3-5 years in a supervisory position within a financial institution

Required Skills:

  • Ability and desire to lead others
  • Knowledge of financial products and services, electronic services, and loan products
  • Ability to read and analyze a loan application, review credit reports, interview loan prospects, and process loans
  • Ability to analyze and research information to determine a solution
  • Ability to represent Service 1 Federal Credit Union in a professional manner
  • Excellent verbal and written communication skills
  • Thorough knowledge of industry and regulatory compliance practices
  • Proactive and goal-driven mindset
  • Ability to make independent decisions

Service 1 Federal Credit Union provides a comprehensive benefit package. Wages commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49444.

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