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NEOSHO, MO
Member Service Representative, Neosho MO (full time) - Service 1 FCU is seeking a motivated Member Service Representative to assist members in our Neosho, Missouri branch. Applicants should exude a positive, resourceful attitude and be highly personable while possessing strong communication skills.
Essential functions include:
- Perform routine member transactions via telephone or in person, including but not limited to deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders
- Greet members and answer phones
- Assist with member inquiries including statement and check copies, check orders, placing stop payments, disputing unauthorized transactions, electronic services tutorials, etc.
- Assist with new account opening and perform necessary file maintenance
- Developing business relationships, growing the business, and monitoring financial health of the branch
- Other duties as assigned
Educational and Experience Requirement:
- High School Diploma
- 1 year experience in financial institutions preferred but not required
Required Skills:
- Ability to present Service 1 FCU in a professional manner
- Flexibility in work assignments
- Ability to analyze and research information
- Attention to detail
- Knowledge of Service 1 FCU products and services
Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are a must.
Service 1 FCU provides a comprehensive benefit package. Wages commensurate with experience. EOE. Submit resume and salary requirements to careers@service1fcu.com or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.
MUSKEGON, MI
Member Service Representative, Muskegon, MI (part-time) - Service 1 FCU an energetic, motivated individual to serve members in our Muskegon, MI branch offices.
Essential Functions Include:
- Perform routine member transactions via telephone or in person, including but not limited to deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, traveler’s checks, and money orders
- Greet members and answer phones, assisting with member inquiries and directing to proper staff member when appropriate
- Assist members in opening new accounts, including sub-accounts, and perform the necessary file maintenance to these accounts
- Assist members with questions and account inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.
- Other duties as assigned.
Educational and Experience Requirements:
- High school diploma
- One (1) year experience in financial institutions preferred but not required
Required Skills:
- Ability to present Service 1 FCU in a professional manner
- Flexibility in work assignments
- Ability to analyze and research information
- Attention to detail
- Knowledge of credit union products and services
Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are a must.
Wages commensurate with experience. EOE. Submit resume and salary requirements to careers@service1fcu.com or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.
