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Thank you for your interest in Service 1 FCU. We're excited to add talented, community-minded individuals in the following open positions. Is one of our seats for you? 

MUSKEGON (MI) - VP of Lending 

Are you looking for a position where you can utilize your vast array of lending and collection knowledge? Are you looking for a place where you can work in an environment filled with amazing team members? Are you a hardworking, goal-driven and results-oriented individual? If you answered yes to all the above questions, Service 1 Federal Credit Union may have a great opportunity for you!

We are seeking an experienced, knowledgeable and motivated VP of Lending. The VP of Lending manages and leads a team of 5-10 direct reports. The VP of Lending is responsible for the management of all loan and collection functions. Essential functions include:

  • Maintain up-to-date knowledge of lending and collections including; consumer loans, mortgages, home equity loans, lien releases, titles, indirect lending, credit bureau reporting and disputes, repossessions, foreclosures and small claims.
  • Participate in the credit union’s strategic planning and goal setting activities.
  • Communicate credit union goals and direction with all team members to ensure an understanding of rules, regulations, requirements and expectations.
  • Assist in the development, implementation, and monitoring of lending, collection policies and procedures in accordance with credit union goals and strategies.
  • Maintain up-to-date knowledge of general economic conditions or changing trends that may affect the lending and/or collections department.
  • Maintain knowledge of competitors’ rates and terms and other trends relating to consumer lending.
  • Research and evaluate feasibility of new lending products. Develop and implement plans for the expansion of lending products/programs.
  • Develop, analyze and complete monthly loan and collection reports.
  • Review and audit lending and collection activities to ensure compliance with external regulations.
  • Perform other duties as needed.

 Educational and Experience Requirement:

  • 3-5 years of similar or related experience
  • Bachelor’s degree in business, finance or related field (preferred)
  • Previous supervisory experience (preferred)

Required Skills:

  • Strong analytical and problem-solving skills
  • Ability and desire to lead others and promote a positive, cooperative work environment
  • Ability to make independent decisions
  • Demonstrate a proactive and goal-driven mindset
  • Ability to represent Service 1 Federal Credit Union in a professional manner
  • Excellent verbal and written communication skills

Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are a must.

Service 1 Federal Credit Union provides a comprehensive benefit package. Wages commensurate with experience. EOE. Please submit resume and salary requirements to careers@service1fcu.com or Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.

 

MUSKEGON (MI) - Member Service Representative 

(PART TIME) The successful Member Service Representative will perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders; greet members and answer phones; handle member inquiries and direct to proper staff member when appropriate; assist with account opening, including sub-accounts, and perform necessary file maintenance; assist members account inquiries to include, but not limited to, ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.; and other duties as assigned.

Educational and Experience Requirement:

  • High School Diploma
  • Experience in financial institutions preferred but not required

Required Skills:

  • Ability to represent Service 1 FCU in a professional manner
  • Flexibility in work assignments
  • Ability to analyze and research information
  • Attention to detail
  • Knowledge of credit union products and services

Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are a must.

Wages commensurate with experience. EOE. Submit resume and salary requirements to careers@service1fcu.com or Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.

 

NEOSHO (MO) - Member Service Representative 

(PART TIME) The successful Member Service Representative will perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders; greet members and answer phones; handle member inquiries and direct to proper staff member when appropriate; assist with account opening, including sub-accounts, and perform necessary file maintenance; assist members account inquiries to include, but not limited to, ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.; and other duties as assigned.

Educational and Experience Requirement:

  • High School Diploma
  • Experience in financial institutions preferred but not required

Required Skills:

  • Ability to represent Service 1 FCU in a professional manner
  • Flexibility in work assignments
  • Ability to analyze and research information
  • Attention to detail
  • Knowledge of credit union products and services

Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are a must.

Wages commensurate with experience. EOE. Submit resume and salary requirements to careers@service1fcu.com or Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.

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