Careers

LENDING MANAGER

(full-time)

Essential functions include:

• Manage daily lending department operations, overseeing work flow and productivity of the lending team, centralized underwriting practices and overall branch loan performance
• Responsible for overall loan portfolio quality, underwriting and performance
• Maintain up-to-date knowledge of collection processes including charge-offs, repossessions, bankruptcy, foreclosure, garnishments and small claims
• Manage collection recovery process and assist with repayment and credit solutions
• Assist in the development, implementation, and monitoring of lending, collection policies and procedures in accordance with Service 1 FCU goals and strategies
• Perform other duties as needed

• A minimum of 5 years of lending and collection experience
• A minimum of 3 years of supervisory experience (preferred)
• Bachelor’s degree in business, finance or related field (preferred) and/or extensive on-the-job training and experience

• Strong analytical and problem-solving skills
• Ability and desire to lead others and promote a positive, cooperative work environment
• Ability to make independent decisions
• Demonstrate a proactive and goal-driven mindset
• Ability to represent Service 1 Federal Credit Union in a professional manner
• Excellent verbal and written communication skills

Service 1 Federal Credit Union provides a comprehensive benefit package. Wages commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.

MEMBER SERVICE REPRESENTATIVE/TELLER

(part-time)

Essential functions include:

• Perform routine member transactions, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders
• Greet members and assist callers
• Assist members in opening new accounts and perform the necessary account maintenance
• Assist members with questions and account inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.
• Other duties as assigned

• High school diploma
• Experience in financial institutions preferred but not required

• Ability to represent Service 1 FCU in a professional manner
• Flexibility in work assignments
• Ability to analyze and research information
• Attention to detail
• Knowledge of credit union products and services
• Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are musts

Wages commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.

RECEPTIONIST/MEMBER SERVICE REPRESENTATIVE

(full-time)

Service 1 Federal Credit Union is seeking an organized, detail-oriented and friendly Receptionist (full-time). Applicants should exude a positive, courteous and professional attitude. Essential functions include:

Essential functions include:

• Greet members and visitors
• Provide exceptional member service in person and via phone
• Utilize a multi-line phone system to ensure calls are answered timely and professionally
• Educate members on Service 1 FCU products and services
• Provide administrative and general clerical support to various departments
• Function as a Member Service Representative as needed
• Other duties as assigned

• High school diploma
• Experience in financial institutions preferred but not required

• Ability to represent Service 1 FCU in a professional manner
• Ability to analyze and research information to determine a solution
• Attention to detail
• Ability to work with a sense of urgency
• Flexibility in work assignments
• Ability to work with a high degree of confidentiality
• Excellent verbal and written communication skills
• Thorough knowledge of Service 1 FCU policies and procedures
• Knowledge of Service 1 FCU products and services

Wages commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.

MEMBER SERVICE REPRESENTATIVE/TELLER

(part-time)

Essential functions include:

• Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders
• Greet members and answer phones
• Assist members in opening new accounts and perform necessary file maintenance
• Assist members with questions and account inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.
• Other duties as assigned

• High school diploma
• Experience in financial institutions preferred but not required

• Ability to represent Service 1 FCU in a professional manner
• Ability to analyze and research information
• Attention to detail
• Excellent verbal and written communication skills
• Knowledge of Service 1 FCU products and services
• Flexibility in work assignments

Service 1 FCU provides a comprehensive benefit package. Wages commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.