Thank you for your interest in Service 1 FCU. We're excited to add talented, community-minded individuals in the following open positions. Is one of our seats for you?
MUSKEGON (MI) - Member Service Representative
(PART TIME) The successful Member Service Representative will perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders; greet members and answer phones; handle member inquiries and direct to proper staff member when appropriate; assist with account opening, including sub-accounts, and perform necessary file maintenance; assist members account inquiries to include, but not limited to, ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.; and other duties as assigned.
Educational and Experience Requirement:
- High School Diploma
- Experience in financial institutions preferred but not required
Required Skills:
- Ability to represent Service 1 FCU in a professional manner
- Flexibility in work assignments
- Ability to analyze and research information
- Attention to detail
- Knowledge of credit union products and services
Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are a must.
Wages commensurate with experience. EOE. Submit resume and salary requirements to careers@service1fcu.com or Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.
