Are you looking for an exciting career opportunity in a growth-oriented, collaborative environment? Work on a team with colleagues who are committed to providing outstanding member service! If you're passionate about serving your community in order to make a difference for as many people as possible, one of our open seats may be just right for you!
Check out the current job openings in MICHIGAN, ALABAMA and MISSOURI; get in touch if you’d like to join our team:
MUSKEGON, MI
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Collection Specialist
(full-time)
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Service 1 Federal Credit Union is seeking a detail-oriented, consistent, and self-motivated Collection Specialist (full-time). Applicants should exude a positive, courteous and professional attitude. Strong verbal communication skills and the ability to prioritize assignments is imperative.
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Essential Functions
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- Contacting high balance and/or delinquent members to assist with bringing accounts current
- Processing all correspondence for department, ensuring accuracy of work
- Following up on delinquent loans to collect interest and partial or full payment
- Maintaining detailed written records of all communications regarding delinquencies
- Preparing information required by collection agencies
- Monitoring payments for late and/or delinquency status
- Following up on delinquent, high balance and overdue credit balance accounts
- Researching payroll deductions, stops, starts and changes to accounts
- Determining balance negotiations and repossessions
- Filing all claims, attending hearings and coordinating with trustees for bankruptcy filings
- Performing skip tracing duties as required and directed
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Education and Experience Requirements
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- High school diploma or equivalent
- Experience in first-party collections, repossessions, skip tracing, bankruptcy and foreclosures preferred
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Required Skills
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- Excellent written/verbal communication skills
- Thorough knowledge of industry and regulatory compliance practices
- General knowledge of all credit union loan products
- Ability to analyze and research information to determine a solution
- Ability to work independently and complete assigned tasks within identified time frames
- Strong organizational and planning skills
- Ability to represent Service 1 Federal Credit Union in a professional manner
- Experience with CU* Answers is preferred
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Service 1 FCU provides a comprehensive benefit package. Wages commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.
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Member Service Representative/Teller
(full-time)
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Service 1 Federal Credit Union is seeking friendly, detail-oriented and professional Member Service Representative/Teller (full-time). Applicants should exude a positive, courteous and professional attitude.
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Essential Functions
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- Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders
- Greet members and answer inbound calls
- Assist with new account openings, including sub-accounts, and perform the necessary file maintenance to these accounts
- Assist members with inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.
- Other duties as assigned
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Education and Experience Requirements
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- High school diploma
- Experience in financial institutions preferred but not required
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Required Skills
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- Ability to represent Service 1 FCU in a professional manner
- Flexibility in work assignments
- Ability to analyze and research information
- Attention to detail
- Knowledge of Service 1 FCU products and services
- Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are musts
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Service 1 FCU provides a comprehensive benefit package. Salary commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.
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Member Service Representative/Teller
(part-time)
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Service 1 Federal Credit Union is seeking friendly, detail-oriented and professional Member Service Representative/Teller (part-time). Applicants should exude a positive, courteous and professional attitude.
|
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Essential Functions
|
- Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders
- Greet members and answer inbound calls
- Assist with new account openings and necessary file maintenance
- Assist members with inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.
- Other duties as assigned
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Education and Experience Requirements
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- High school diploma
- Experience in financial institutions preferred but not required
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Required Skills
|
- Ability to represent Service 1 FCU in a professional manner
- Flexibility in work assignments
- Ability to analyze and research information
- Attention to detail
- Knowledge of Service 1 FCU products and services
- Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are musts
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Service 1 FCU provides a comprehensive benefit package. Salary commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.
MOBILE, AL
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Member Service Representative/Teller
(part-time)
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Service 1 Federal Credit Union is seeking a friendly, detail oriented and professional Member Service Representative/Teller (part-time). Applicants should exude a positive, courteous and professional attitude.
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Essential Functions
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- Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders
- Greet members and answer inbound calls
- Assist with new account openings and necessary file maintenance
- Assist members with inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.
- Other duties as assigned
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Education and Experience Requirements
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- High school diploma
- Experience in financial institutions preferred but not required
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Required Skills
|
- Ability to represent Service 1 FCU in a professional manner
- Flexibility in work assignments
- Ability to analyze and research information
- Attention to detail
- Knowledge of Service 1 FCU products and services
- Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are musts
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Wages commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443
SHELL KNOB, MO
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Member Service Representative/Teller
(full-time)
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Service 1 Federal Credit Union is seeking friendly, detail-oriented and professional Member Service Representative/Teller (full-time). Applicants should exude a positive, courteous and professional attitude.
|
|
Essential Functions
|
- Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders
- Greet members and answer inbound calls
- Assist with new account openings, including sub-accounts, and perform the necessary file maintenance to these accounts
- Assist members with inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.
- Other duties as assigned
|
|
Education and Experience Requirements
|
- High school diploma
- Experience in financial institutions preferred but not required
|
|
Required Skills
|
- Ability to represent Service 1 FCU in a professional manner
- Flexibility in work assignments
- Ability to analyze and research information
- Attention to detail
- Knowledge of Service 1 FCU products and services
- Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are musts
|
Service 1 FCU provides a comprehensive benefit package. Salary commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.
