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Are you looking for an exciting career opportunity in a growth-oriented, collaborative environment? Work on a team with colleagues who are committed to providing outstanding member service! If you're passionate about serving your community in order to make a difference for as many people as possible, one of our open seats may be just right for you!

Check out the current job openings in MICHIGAN, ALABAMA and MISSOURI; get in touch if you’d like to join our team:

MUSKEGON, MI

Collection Specialist

(full-time)

Service 1 Federal Credit Union is seeking a detail-oriented, consistent, and self-motivated Collection Specialist (full-time). Applicants should exude a positive, courteous and professional attitude. Strong verbal communication skills and the ability to prioritize assignments is imperative. 

Essential Functions

  • Contacting high balance and/or delinquent members to assist with bringing accounts current
  • Processing all correspondence for department, ensuring accuracy of work
  • Following up on delinquent loans to collect interest and partial or full payment
  • Maintaining detailed written records of all communications regarding delinquencies
  • Preparing information required by collection agencies
  • Monitoring payments for late and/or delinquency status
  • Following up on delinquent, high balance and overdue credit balance accounts
  • Researching payroll deductions, stops, starts and changes to accounts
  • Determining balance negotiations and repossessions
  • Filing all claims, attending hearings and coordinating with trustees for bankruptcy filings
  • Performing skip tracing duties as required and directed

Education and Experience Requirements

  • High school diploma or equivalent
  • Experience in first-party collections, repossessions, skip tracing, bankruptcy and foreclosures preferred

Required Skills

  • Excellent written/verbal communication skills
  • Thorough knowledge of industry and regulatory compliance practices
  • General knowledge of all credit union loan products
  • Ability to analyze and research information to determine a solution
  • Ability to work independently and complete assigned tasks within identified time frames
  • Strong organizational and planning skills
  • Ability to represent Service 1 Federal Credit Union in a professional manner
  • Experience with CU* Answers is preferred

Service 1 FCU provides a comprehensive benefit package. Wages commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.

 

Member Service Representative/Teller

(full-time)

Service 1 Federal Credit Union is seeking friendly, detail-oriented and professional Member Service Representative/Teller (full-time). Applicants should exude a positive, courteous and professional attitude. 

Essential Functions

  • Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders
  • Greet members and answer inbound calls
  • Assist with new account openings, including sub-accounts, and perform the necessary file maintenance to these accounts
  • Assist members with inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.
  • Other duties as assigned

Education and Experience Requirements

  • High school diploma
  • Experience in financial institutions preferred but not required

Required Skills

  • Ability to represent Service 1 FCU in a professional manner
  • Flexibility in work assignments
  • Ability to analyze and research information
  • Attention to detail
  • Knowledge of Service 1 FCU products and services
  • Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are musts

Service 1 FCU provides a comprehensive benefit package. Salary commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.

 

Member Service Representative/Teller

(part-time)

Service 1 Federal Credit Union is seeking friendly, detail-oriented and professional Member Service Representative/Teller (part-time). Applicants should exude a positive, courteous and professional attitude.

Essential Functions

  • Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders
  • Greet members and answer inbound calls
  • Assist with new account openings and necessary file maintenance
  • Assist members with inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.
  • Other duties as assigned

Education and Experience Requirements

  • High school diploma
  • Experience in financial institutions preferred but not required

Required Skills

  • Ability to represent Service 1 FCU in a professional manner
  • Flexibility in work assignments
  • Ability to analyze and research information
  • Attention to detail
  • Knowledge of Service 1 FCU products and services
  • Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are musts

Service 1 FCU provides a comprehensive benefit package. Salary commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.

 

MOBILE, AL

Member Service Representative/Teller

(part-time)

Service 1 Federal Credit Union is seeking a friendly, detail oriented and professional Member Service Representative/Teller (part-time). Applicants should exude a positive, courteous and professional attitude. 

Essential Functions

  • Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders
  • Greet members and answer inbound calls
  • Assist with new account openings and necessary file maintenance
  • Assist members with inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.
  • Other duties as assigned

Education and Experience Requirements

  • High school diploma
  • Experience in financial institutions preferred but not required

Required Skills

  • Ability to represent Service 1 FCU in a professional manner
  • Flexibility in work assignments
  • Ability to analyze and research information
  • Attention to detail
  • Knowledge of Service 1 FCU products and services
  • Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are musts

Wages commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443

 

SHELL KNOB, MO

Member Service Representative/Teller

(full-time)

Service 1 Federal Credit Union is seeking friendly, detail-oriented and professional Member Service Representative/Teller (full-time). Applicants should exude a positive, courteous and professional attitude. 

Essential Functions

  • Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders
  • Greet members and answer inbound calls
  • Assist with new account openings, including sub-accounts, and perform the necessary file maintenance to these accounts
  • Assist members with inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.
  • Other duties as assigned

Education and Experience Requirements

  • High school diploma
  • Experience in financial institutions preferred but not required

Required Skills

  • Ability to represent Service 1 FCU in a professional manner
  • Flexibility in work assignments
  • Ability to analyze and research information
  • Attention to detail
  • Knowledge of Service 1 FCU products and services
  • Excellent written and verbal communication skills, positive outlook and outstanding interpersonal skills are musts

Service 1 FCU provides a comprehensive benefit package. Salary commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443.

 

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