Are you looking for an exciting career opportunity in a growth-oriented, collaborative environment? Work on a team with colleagues who are committed to providing outstanding member service! If you're passionate about serving your community in order to make a difference for as many people as possible, one of our open seats may be just right for you!
Check out the current position openings in MIGHIGAN AND MISSOURI; get in touch if you’d like to join our team:
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MUSKEGON, MI
Contact Center Representative (full-time)
Service 1 Federal Credit Union is seeking a motivated, detail-oriented and professional Financial Service Representative (full-time). Applicants should exude an energetic, positive and professional attitude. Essential functions include:
- Utilize a multi-line phone system to ensure calls are answered timely and efficiently
- Answer general inquiries and perform account maintenance via phone or electronically
- Provide exceptional service to our members
- Seek additional opportunities to offer beneficial products and services
- Other duties as assigned.
Educational and Experience Requirements:
- High School Diploma
- Experience working in a financial institution (preferred)
Required Skills:
- Ability to represent Service 1 FCU in a professional manner
- Ability to analyze and research information
- Excellent verbal and written communication skills
- Flexibility in work assignments
- Attention to detail
- Knowledge of Credit Union products and services
Service 1 Federal Credit Union offers an amazing benefit package. Insurance premiums are paid by the employer for employee health, dental, vision, short-term disability, long-term disability and group term life. A generous 401(k) contribution and PTO benefits are also provided. Wages commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443
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NEOSHO, MO
Financial Service Representative (full-time)
Service 1 Federal Credit Union is seeking a motivated, detail-oriented and professional Financial Service Representative (full-time). Applicants should exude an energetic, positive and professional attitude. Essential functions include:
- Serve as a resource for members’ financial needs, including finding beneficial financial solutions for members and enrolling members in appropriate products and/or services
- Serve as a primary contact for new member accounts, including opening new accounts and servicing existing accounts
- Provide financial literacy to members and answer any questions regarding the products and/or services available
- Provide quality service to members by providing thorough, accurate and timely handling of their financial needs
- Read and analyze credit reports to assist members with improving their financial health
- Interview loan applicants and process loan applications
- Perform other duties as needed
Educational and Experience Requirements:
- High School Diploma
- Experience working in a financial institution (preferred)
Required Skills:
- Knowledge of financial products and services
- Ability to analyze and research information to determine a solution
- Ability to read and analyze a loan application, review credit reports, interview loan prospects and process loans
- Attention to detail
- Excellent verbal and written communication skills
- Proactive and goal-driven mindset
- Ability to make independent decisions
- Ability to represent Service 1 Federal Credit Union in a professional manner
Service 1 Federal Credit Union offers an amazing benefit package. Insurance premiums are paid by the employer for employee health, dental, vision, short-term disability, long-term disability and group term life. A generous 401(k) contribution and PTO benefits are also provided. Wages commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443
Member Service Representative/Teller (part-time)
Service 1 Federal Credit Union is seeking a friendly, detail-oriented and professional Member Service Representative/Teller (part-time). Applicants should exude a positive, courteous and professional attitude. Essential functions include:
- Perform routine member transactions via telephone or in person, including but not limited to: deposits, withdrawals, cash advances, loan payments, loan advances, transfers, check cashing, cashier’s checks, and money orders.
- Greet members and answer phones.
- Assist members in opening new accounts, including sub-accounts, and perform the necessary file maintenance to these accounts.
- Assist members with questions and account inquiries to include, but not limited to: ordering statement copies, check copies, check orders, placing stop payments, disputing unauthorized transactions, tutorials on using electronic services, etc.
- Other duties as assigned.
Educational and Experience Requirements:
- High School Diploma
- Experience working in a financial institution (preferred)
Required Skills:
- Ability to represent Service 1 FCU in a professional manner
- Attention to detail
- Ability to analyze and research information
- Flexibility in work assignments
- Excellent written and verbal communication skills
- Knowledge of credit union products and services
Wages commensurate with experience. EOE. Submit resume and salary requirements to [email protected] or by mail to: Service 1 Federal Credit Union, Attn.: Careers, P.O. Box 810, Muskegon, MI 49443
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