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From Our Members


"This is the best place to bank around! Every staff member there is knowledgeable, competent and eager to help. That is not something you find very often. They are all warm and welcoming. I continue to tell everyone I know about Service 1 Federal Credit Union and hope they continue to grow."

     CM – Shell Knob, Missouri

“The first financial institution that I have felt like they actually care about me.” 

     Angela– Muskegon, Michigan

“I love Service 1. The girls are all super friendly and never have to ask my name when I come in. I got my car loan through them and the interest was 1/10 of what the other bank was charging. I recommend Service 1 to all my friends.” 

     Cindy – Neosho, Missouri

“Always friendly service and always helpful. Easy online use.”

     Lorri – Muskegon, Michigan

“I've been a member for over 20 years. This is the only bank for me.”

     James – Mobile, Alabama

“They live here. They work here. They support our community! I'm so proud to be a member of this credit union.”

     Rachel – Muskegon, Michigan 

“Service 1 has gone above and beyond to help me with my credit, loans, and standard banking! Thank you Service 1!”

     Philip – Muskegon, Michigan

“Excellent service, there is always a friendly hometown feel. It is nice to be recognized when you walk in the door.”

     Michelle – Neosho, Missouri

“I really appreciate the warm welcome that they gave me the first day I walked through their doors.”

     James – Mobile, Alabama 

“The offers they give you for checking account is above any other bank around!”

     Leesa – Neosho, Missouri 

“I have been with Service 1 Federal Credit Union since the early 1980s. They are very dedicated and responsible employees that have always provided their members with efficient and full commitment in whatever they can help them with. Thank you Service 1.”

     Betty – Mobile, Alabama 

“They are very helpful and understanding when you ask questions. I'm new to all this banking within the last year and they have been very patient with me.”

     Debra – Muskegon, Michigan

"I don’t think I have ever been more satisfied with service and staff. I just want to thank you for being there for me and my family.”

     Mark – Neosho, Missouri

“I have never been more proud to be a part of a credit union than I am now. My son had a serious medical issue arise recently. We received a get well card for him signed by the staff at Service One. I am just so amazed that you would all take the time to do something so sweet. This kind gesture means more to us than you would ever know. Thank you from the bottom of our hearts for the thoughts, prayers and well wishes.”

     Amanda – Muskegon, Michigan

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