URGENT REMINDER: Service 1 Federal Credit Union will NEVER ask for personal information or ask you to CONFIRM personal information of any kind in an email or text message.
Members in Mobile, AL need to be cautious in regard to automated text messages being generated from an unknown source that is requesting information on our members’ Service 1 Federal Credit Union Debit/ATM and/or Credit cards.
The message is telling members that their card has been “deactivated” or “limited due to a technical error” and that the member must call a phone number within the Mobile area code, “press 1” and put in their “16 digit card number” to activate it. This is a Vishing Scam – do not respond.
Never give your card information to anyone that calls requesting your full card or social security number!
Service 1 FCU monitors your accounts for fraud, and should you ever receive a call or message from our card member security team, please know they will NEVER ask for your 16 digit card number (they already have the number) nor will they ask for your full social security number.