Call 1-800-216-4223, you must have your PIN to activate your card.
How do I activate my Visa Credit Card?
How do I change my Debit Card PIN?
Call 1-800-851-4859, you must have current PIN to make change.
What if I don’t know my current Debit Card PIN?
Call your local Service 1 FCU location and we will reset your PIN or request your current PIN be sent to you.
How do I order checks?
You can order checks online at reorder.libertysite.com or any Service 1 FCU location.
Is there a fee for your checking?
No, our checking is FREE.
How much does it cost to transfer a loan from another financial institution to S1FCU?
We do not charge you to transfer a closed-ended loan such as an auto loan. We do offer mortgages at our Michigan locations and costs to transfer a mortgage loan will vary.
Do you offer home mortgage loans?
We offer home mortgages at our Michigan offices only.
Can I still get a loan if I don’t have perfect credit?
We review all loan applications and take every situation into consideration.
What are your credit card interest rates?
We offer a no-fee Visa Credit Card with a low, fixed rate of 9.9% APR.
Is there a fee for using the ATM?
Members receive 4 withdrawals, 4 transfers, and 2 inquiries per month free. If these numbers are exceeded, these transactions are $1.00 each. These transactions are valid at ATMs owned by Service 1 as well as those in the Co-Op Network and Jeanie Network. Other ATMs not in these networks may have a surcharge fee.
Do you have Online Bill Pay?
Yes, we offer Online Bill Pay FREE to our membership. Visit www.service1fcu.com and simply click on the It’sMe247 log in to get started.
How do I reset my pin on Home Banking if I have not used it in over 60 days?
Call your local Service 1 FCU office and we would be happy to assist you.
How long do I have to wait for my new debit card?
Members who open their account at our Main Office on Sherman Blvd. in Muskegon may receive a new card and PIN within a matter of minutes. Cards that are mailed from our processor can take between 5 to 10 business days. You will receive your PIN first followed by your card several days later.