Call 1-800-216-4223, you must have your PIN to activate your card.
How do I activate my Visa Credit Card?
How do I change my Debit Card PIN?
Call 1-800-851-4859, you must have current PIN to make change.
What if I don’t know my current Debit Card PIN?
Call your local Service 1 FCU location and we will reset your PIN or request your current PIN be sent to you.
How do I order checks?
You can order checks online at reorder.libertysite.com or any Service 1 FCU location.
Is there a fee for your checking?
No, our checking is FREE.
How much does it cost to transfer a loan from another financial institution to S1FCU?
We do not charge you to transfer a closed-ended loan such as an auto loan. We do offer mortgages at our Michigan locations and costs to transfer a mortgage loan will vary.
Do you offer home mortgage loans?
We offer home mortgages at our Michigan offices only.
Can I still get a loan if I don’t have perfect credit?
We review all loan applications and take every situation into consideration.
What are your credit card interest rates?
We offer a no-fee Visa Credit Card with a low, fixed rate of 9.9% APR.
Is there a fee for using the ATM?
Members receive 4 withdrawals, 4 transfers, and 2 inquiries per month FREE. If these numbers are exceeded, transactions are $1.00 each. Transactions are valid at ATMs owned by Service 1 as well as those in the Co-Op Network. Other ATMs outside of this network may assess a fee.
Do you have Online Bill Pay?
Yes, we offer Online Bill Pay FREE to our membership. Visit www.service1fcu.com and simply click on the It’sMe247 log in to get started.
How do I reset my pin on Home Banking if I have not used it in over 60 days?
Call your local Service 1 FCU office and we would be happy to assist you.
How long do I have to wait for my new debit card?
Members who open their account at our Main Office on Sherman Blvd. in Muskegon may receive a new card and PIN within a matter of minutes. Cards that are mailed from our processor can take between 5 to 10 business days. You will receive your PIN first followed by your card several days later.